What can NimbleArk do?
NimbleArk assesses whether written communication actually does the job you want it to do.
You can use it to check something you are sending or understand something you have received.
Something I am sending
Check whether what you have written actually communicates what you mean and gives the recipient what they need to understand or act.
NimbleArk can help identify:
- whether your main point is clear;
- whether anything important is missing;
- whether questions have been left unanswered;
- whether the recipient is being expected to infer something important;
- whether the communication gives enough information to move things forward.
Try:
“I need this email to answer these points: […], ask for […], and make clear that […]. Does it do that?”
Something I received
Understand what a communication is actually telling you in relation to what matters to you.
NimbleArk can help identify:
- what you are actually being told;
- what you are being asked to do;
- what matters to the concern you have identified;
- what needs checking or clarifying;
- what remains unanswered, unclear or unresolved.
Try:
“I need to know whether this response answered these points: […], what I am being asked to do, and what remains unresolved.”
Common ways to use NimbleArk
Write it as yourself.
You do not need to make it formal or phrase it in a particular way. Just explain what you want to happen or what concerns you about the communication.
Keep it anonymous.
You don’t need to include identifying, sensitive or personal information for NimbleArk to assess the communication.
Complaints and responses
Sending
What are you trying to make happen?
“I want them to look again at […]. I don’t think they’ve dealt with […], and I want them to […].”
Previous message context, if relevant
You can paste in an earlier message or add previous communication that helps explain what led to this.
Received
What concerns you about this communication?
“I said […], but I don’t think they’ve answered […]. I’m also not sure what they mean by […].”
Supporting material, if relevant
Here you can upload relevant documents or paste supporting information directly.
Work and professional communication
Sending
What are you trying to make happen?
“I want them to agree to […], confirm […], and be clear about what happens next.”
Previous message context, if relevant
You can paste in an earlier email, message or other communication that gives useful context.
Received
What concerns you about this communication?
“I asked about […], but I’m not sure they’ve answered it. I also want to understand what they’re asking me to do next.”
Supporting material, if relevant
Here you can upload relevant documents or paste supporting information directly.
Important personal communication
Sending
What are you trying to make happen?
“I want them to understand […]. I also want to make clear that […], and ask them to […].”
Previous message context, if relevant
You can paste in earlier messages or other communication that helps explain the situation.
Received
What concerns you about this communication?
“I said […], but I don’t think they’ve really answered that. I’m also not sure what they mean by […].”
Supporting material, if relevant
Here you can upload relevant documents or paste supporting information directly.
Keep it anonymous: remove names, contact details, account numbers and other identifying or sensitive information before uploading or pasting anything into NimbleArk.
You can also use NimbleArk to check:
- Does this address the matter at hand?
- Does it communicate the point I actually intend?
- Has the question been answered?
- Is the relevant information being used effectively?
- Am I being left to infer something important?
- Is anything material still unclear or unresolved?
- Does the recipient know what I need from them?
- Do I understand what I am being asked to do?
These are examples, not limits. If written communication matters to you, NimbleArk can assess it.